Master of Arts in Dispute Resolution and Crisis Management
September 17, 2026 2026-09-17 9:42Master of Arts in Dispute Resolution and Crisis Management
An advanced graduate program designed to prepare professionals to analyze, manage, and resolve conflicts in interpersonal, organizational, community, national, and international settings. The program integrates negotiation strategies, mediation practices, conflict analysis, crisis communication, organizational leadership, emergency response planning, and peacebuilding approaches.
Master of Arts in Dispute Resolution and Crisis Management
US$ 5,940
36 Credit Hours
18 Months
9–12 Months
3 Credit Hours
US$ 5,940
Analyze, Manage, and Resolve Conflict
Integrate negotiation strategies, mediation practices, conflict analysis, crisis communication, organizational leadership, emergency response planning, and peacebuilding approaches.
The Master of Arts in Dispute Resolution and Crisis Management is an advanced graduate program designed to prepare professionals to analyze, manage, and resolve conflicts in interpersonal, organizational, community, national, and international settings. The program integrates negotiation strategies, mediation practices, conflict analysis, crisis communication, organizational leadership, emergency response planning, and peacebuilding approaches.
Students examine theories of conflict resolution, negotiation techniques, mediation processes, crisis intervention, risk assessment, communication strategies, leadership during emergencies, and methods for managing complex disputes. The curriculum emphasizes collaborative problem-solving, ethical decision-making, stakeholder engagement, resilience building, and the development of effective strategies for preventing and managing conflicts and crises.
Graduates develop advanced competencies in mediation, negotiation, conflict management, crisis leadership, communication, and organizational problem-solving, preparing them for careers in government agencies, nonprofit organizations, corporations, educational institutions, healthcare systems, international organizations, law-related fields, and community development programs.
Master of Arts in Dispute Resolution and Crisis Management
18 Months — Traditional Learning Track
9–12 Months — Fast-Track Learning Program
3 Credit Hours per Course
US$ 5,940
Exclusive of applicable University administrative fees
Required Courses
The Master of Arts in Dispute Resolution and Crisis Management requires 36 total credits.
| Course No. | Course Title | Credits |
|---|---|---|
| DRC 6000 | Foundations of Dispute Resolution and Crisis Management | 3 |
| DRC 6010 | Conflict Theory and Analysis | 3 |
| DRC 6020 | Negotiation Strategies and Mediation Practice | 3 |
| DRC 6030 | Crisis Communication and Management | 3 |
| DRC 6040 | Organizational Conflict Management | 3 |
| DRC 6050 | Peacebuilding and Conflict Transformation | 3 |
| DRC 6060 | Leadership in Crisis and Emergency Situations | 3 |
| DRC 6070 | Risk Assessment and Crisis Preparedness | 3 |
| DRC 6080 | Ethics, Culture, and Social Justice in Conflict Resolution | 3 |
| DRC 6090 | Research Methods in Dispute Resolution and Crisis Studies | 3 |
| DRC 6100 | Master's Thesis | 6 |
| Total Credits | 36 | |
Course Descriptions
Select a course to view its description.
DRC 6000 – Foundations of Dispute Resolution and Crisis Management
Introduces the concepts, theories, and practices of dispute resolution and crisis management. Students examine the nature of conflict, crisis dynamics, resolution frameworks, and the role of professionals in managing complex situations.
DRC 6010 – Conflict Theory and Analysis
Explores major theories of conflict, causes of disputes, conflict assessment methods, stakeholder analysis, and approaches for understanding individual, organizational, and social conflicts.
DRC 6020 – Negotiation Strategies and Mediation Practice
Examines negotiation models, mediation processes, communication techniques, settlement strategies, and methods for facilitating constructive conflict resolution.
DRC 6030 – Crisis Communication and Management
Focuses on communication strategies during crises, public information management, stakeholder communication, reputation protection, and effective responses to emergency situations.
DRC 6040 – Organizational Conflict Management
Explores workplace conflicts, organizational dynamics, leadership challenges, dispute prevention strategies, and methods for building collaborative environments.
DRC 6050 – Peacebuilding and Conflict Transformation
Examines peacebuilding approaches, reconciliation processes, social transformation, community dialogue, and strategies for addressing long-term conflicts.
DRC 6060 – Leadership in Crisis and Emergency Situations
Explores leadership theories, decision-making under pressure, crisis coordination, resilience, and effective management during emergencies and organizational disruptions.
DRC 6070 – Risk Assessment and Crisis Preparedness
Examines risk identification, crisis planning, emergency preparedness, vulnerability assessment, and strategies for reducing organizational and community risks.
DRC 6080 – Ethics, Culture, and Social Justice in Conflict Resolution
Explores ethical principles, cultural influences, diversity considerations, human rights, and social justice issues affecting dispute resolution practices.
DRC 6090 – Research Methods in Dispute Resolution and Crisis Studies
Develops research skills in conflict and crisis studies, including research design, qualitative and quantitative methods, data analysis, and evaluation approaches.
DRC 6100 – Master's Thesis
Students complete an original research thesis addressing a significant issue in dispute resolution or crisis management, including mediation, negotiation, organizational conflict, crisis response, peacebuilding, or conflict transformation. Under faculty supervision, students conduct research, analyze complex challenges, develop solutions, and contribute knowledge to the field.
Career Opportunities
Graduates are prepared for advanced conflict management, leadership, communication, and crisis response roles.
Employment Sectors
Graduates may pursue employment in government agencies, international organizations, nonprofit organizations, corporate organizations, human resources departments, educational institutions, healthcare organizations, emergency management agencies, community development organizations, law and mediation services, peacebuilding organizations, public policy institutions, research centers, security and risk management organizations, international development agencies, consulting firms, humanitarian organizations, and public and private sector organizations.
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